MatchmakingPK
Community Standards

Community Guidelines

Our community is built on trust, respect, and sincerity. These guidelines exist to ensure every member has a safe, dignified, and meaningful experience on our platform.

Effective Date: January 1, 2025 | Last Updated: April 1, 2025

Our Core Values

MatchmakingPK is a sacred matrimonial platform designed to help individuals find their life partners in a respectful, Islamic, and culturally appropriate manner. Every member of our community is expected to uphold the following values:

Honesty

Be truthful in your profile information, intentions, and communications.

Respect

Treat every member with dignity regardless of their background or decisions.

Sincerity

Engage with genuine matrimonial intent, not casual dating or friendship.

Acceptable Behavior

The following behaviors are encouraged and expected from all members of our community:

Providing accurate, up-to-date, and truthful information in your profile including age, education, profession, and marital status.

Uploading genuine, recent photographs that clearly show your face and represent your actual appearance.

Sending proposals only when you have genuine matrimonial interest in the other person's profile.

Responding to proposals respectfully, whether accepting or declining, within a reasonable timeframe.

Keeping all personal contact information confidential until a proposal is formally accepted through the platform.

Reporting suspicious, fake, or inappropriate profiles to help maintain community safety.

Communicating with matched users in a respectful, dignified, and culturally appropriate manner.

Updating your profile status promptly if you have found a match or are no longer seeking proposals.

Respecting the privacy of other members and not sharing their information outside the platform.

Complying with all applicable laws and regulations of Pakistan and your country of residence.

Prohibited Behavior

The following behaviors are strictly prohibited and will result in immediate account suspension or permanent ban:

False Identity: Creating a profile with false name, age, photos, or any other misleading information.
Fake Profiles: Creating multiple accounts or profiles for the same person, or creating profiles for others without consent.
Harassment: Sending unwanted, repeated, or aggressive messages to other members after they have declined your proposal.
Scamming: Requesting money, financial assistance, or gifts from other members under any pretext.
Inappropriate Content: Uploading obscene, indecent, or sexually explicit photos, videos, or messages.
Contact Sharing Violation: Sharing another member's contact details obtained through the platform with third parties.
Off-Platform Solicitation: Attempting to move conversations to external platforms before a proposal is formally accepted.
Impersonation: Pretending to be another person, celebrity, or public figure.
Commercial Solicitation: Using the platform to advertise products, services, or other matrimonial platforms.
Discrimination: Making derogatory remarks about any person's religion, ethnicity, caste, language, or disability.

Profile Standards

Photos

  • Clear, recent photos showing your face
  • Professional or decent attire
  • Solo photos (not group photos as primary)
  • No obscene or revealing images
  • No celebrity or fictional character photos
  • No heavily filtered or AI-generated images

Profile Information

  • Accurate age (verified against CNIC if requested)
  • Correct marital status (single, divorced, widowed)
  • Real profession and education credentials
  • No exaggerated or false qualifications
  • No contact details in bio or description
  • No links to external websites or social media

Consequences of Violations

We take community safety seriously. Violations of these guidelines will result in appropriate action depending on the severity and frequency of the offense:

Warning

First-time minor violations will receive a formal warning with an explanation of the rule violated.

Suspension

Repeated minor violations or a single serious violation will result in temporary account suspension (7–30 days).

Permanent Ban

Severe violations such as fraud, harassment, or fake profiles will result in permanent account termination with no refund.

How to Report a Violation

If you encounter a profile or behavior that violates these guidelines, please report it immediately. Your report helps protect the entire community.

Via the Platform

Use the "Report" button on any profile page to submit a report directly through the platform. Our admin team reviews all reports within 24–48 hours.

Via Contact

For urgent safety concerns, contact us directly via WhatsApp at 03009423256 or use the Contact Us form with the subject "Report a User."

All reports are kept strictly confidential. We do not disclose the identity of the person who filed a report to the reported user. False or malicious reports may result in action against the reporter.

Enforcement & Appeals

Our moderation team reviews all reported content and makes decisions based on these guidelines. We strive to be fair and consistent in our enforcement. If you believe your account was suspended or banned in error, you may appeal the decision by contacting us with the following information:

  • Your registered email address or mobile number
  • The date your account was suspended or banned
  • A detailed explanation of why you believe the action was taken in error
  • Any supporting evidence that may help us review your case

Appeals are reviewed within 5–7 business days. Our decision on appeals is final. We reserve the right to modify these guidelines at any time, and continued use of the platform constitutes acceptance of the updated guidelines.

These Community Guidelines are part of our Terms of Service. By using our platform, you agree to abide by these guidelines at all times.